Accessibility Statement

Our Commitment

Flameback Capital is committed to ensuring digital accessibility for all users, including people with disabilities. We continually work to improve the usability and accessibility of our website and application, and to apply the relevant accessibility standards so that everyone can access our services with ease and independence.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) (opens in a new tab) define requirements for designers and developers to improve accessibility for people with disabilities. We are actively working towards conformance with WCAG 2.1 Level AA across our website and consumer application. This is an ongoing effort, and we regularly review and remediate our platform against these guidelines.

Accessibility Features

We have implemented the following measures to support accessibility:

• Semantic HTML structure with meaningful headings, landmarks, and reading order
• Descriptive alternative text for informative images and icons
• Keyboard-operable navigation, forms, and interactive controls
• Visible focus indicators for keyboard users
• Sufficient colour contrast between text and background
• Text that can be resized without loss of content or functionality
• Form fields with associated labels and clear error identification
• ARIA attributes used to support assistive technologies where native HTML is insufficient

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with recent versions of major browsers, including Chrome, Firefox, Safari, and Edge, and with commonly used assistive technologies such as screen readers (e.g. NVDA, JAWS, VoiceOver) and voice-recognition software. Accessibility is best experienced with browsers and assistive technology kept up to date.

Known Limitations

Despite our ongoing efforts, some parts of our website or application may not yet be fully accessible. This may include third-party content, embedded widgets, or legacy pages that are still being reviewed. We are actively working to identify and remediate these issues as part of our continuous accessibility program.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and application. If you encounter an accessibility barrier, or need information in an alternative format, please contact us using the details below and we will make reasonable efforts to respond and address the issue promptly.

Formal Grievances

If an accessibility concern is not resolved to your satisfaction, you may escalate it through our Grievance Redressal process.